Terms & Conditions
Below is a copy of the terms and conditions you will receive when booking lessons with us.
Terms & Conditions of Lesson booking
The company will provide tuition consisting of 42 teaching weeks per academic year (September to August). The company will appoint a suitable tutor to provide the tuition at the time(s) specified overleaf, and will reserve the agreed time slot(s) for the pupil.
2. Payment of fees
Fees for the academic year will be calculated by the company in September each year, based on the provision of 42 lessons in each academic year. Where this agreement is made mid-way through an academic year, fees for the remainder of the year will be calculated by the company based on the number of teaching weeks between the date the agreement is made and the end of the current academic year. The pupil (or the pupil’s parent or guardian) will pay fees to the company in advance by monthly direct debit via GoCardless. Where this agreement is made mid-way through an academic year, the first month’s payment will be calculated on a pro-rata basis with equal monthly instalments being collected thereafter.
A schedule of teaching weeks will be provided by the company annually, each June. This will detail all weeks when tuition will be given and those which are holiday weeks. Tuition will not take place on public holidays. Any sessions which would ordinarily fall on a public holiday will be rearranged or cancelled and refunded.
4. Missed Sessions
Outside the holiday weeks notified to the pupil (or the pupil’s parent or guardian) in accordance with condition 3 above, the company will charge for any scheduled sessions which the pupil does not attend, unless the company chooses not to do so because of exceptional circumstances. Where reasonable notice is given that the pupil will have to miss a session, the company may choose to rearrange the lesson at its discretion. (Reasonable notice is considered to be greater than 24 hours)
If the company is obliged to cancel a scheduled session, the pupil (or the pupil’s parent or guardian) may choose between i. receiving a replacement session; or ii. receiving a refund of the session fee.
5. Examinations, competitions and public performances
The pupil will not be entered for any examination, competition or public performance without the prior consent of both the company and the pupil (or the pupil’s parent or guardian).
6. Termination of Agreement
This agreement may be ended by mutual consent at any time by both parties signing and dating a written statement to that effect.
The first 4 weeks of this agreement will constitute a trial period. Within the first 4 weeks either party may terminate the agreement with immediate effect by confirming this in writing to the other party.
After the first 4 weeks has elapsed, either party to this agreement may terminate the agreement at any time by giving one month’s notice in writing to the other party.
Once notice has been given by either party, the company will continue to provide tuition until the end of the notice period.
7. Failure to give notice
Unless terminated under condition 6 above, this agreement shall remain in force continuously. If the pupil (or the pupil’s parent or guardian) fails to give full notice to terminate this agreement in accordance with condition 6c above and the parties have not agreed to terminate the agreement in accordance with conditions 6a or 6b above, the following charges will be made in lieu of notice:
Where the notice period given is less than one month, but more than three weeks: 25% of the fees for the next month.
Where the notice period given is less than three weeks, but more than two weeks: 50% of the fees for the next month.
Where the notice period given is less than two weeks: 100% of the fees for the next month.
The pupil is entitled to attend any lessons paid for.
If the company stops providing lessons without giving the correct notice specified in condition 6c above, the company shall refund any fees already paid for lessons not given.
If the company, using reasonable discretion, feels unable to continue tuition on account of conduct by the pupil or anyone else connected with the pupil which makes it unethical or unsafe to continue teaching the pupil, the fees for any outstanding lessons will not be refundable.
Any changes to the terms of this agreement must be confirmed in writing and signed and dated by both the company and the pupil (or the pupil’s parent or guardian).
If the company chooses to waive any right or remedy under this agreement or otherwise (for example, if the company chooses to waive fees for any lessons which the pupil (or any other pupil) does not attend) this shall not mean that it must do so in future or that it waives any other rights or remedies, unless agreed in writing in accordance with condition 9a above.
10. Governing law and jurisdiction
This agreement shall be subject to the laws of the jurisdiction of the location for the lessons (as specified on page 1 of this agreement) and the parties to this agreement agree that any dispute relating to the subject matter of this agreement shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.