Question 1

How much do you charge for lessons?

Accepted Answer

A full breakdown of our fees can be found here.  All fees are payable via our Direct Debit partner GoCardless.

Question 2

How long do I sign up for?

Accepted Answer

During the period of your first four lessons you can cancel at any time and pay only for lessons up until that point. After this you can cancel your lessons at any time by giving us one months notice in writing.

Question 3

How long is each lesson?

Accepted Answer

Our standard lesson length is 30 minutes however we are happy to extend this if desired.

Question 4

What ages are lessons suitable for?

Accepted Answer

Our lessons are individually tailored to the learner so we can teach all ages!  We have students as young as 4 and as old as 80+ you are never too old to learn a new skill!

Question 5

Will I need my own instrument?

Accepted Answer

Yes, you will. Home practice between lessons is an important part of learning a musical instrument, so you will need an instrument to learn and practice on. Piano, keyboard and drum lessons take place using our instruments, but you will still need access to one of your own for your home practice. If you are learning a smaller instrument such as guitar, or a woodwind or brass instrument you will need to bring this with you for lessons.

Question 6

What if I cant read music?

Accepted Answer

Most people that come to us can’t read music before they start their lessons. Learning to read the music is part of learning an instrument, so you will learn this skill as you progress through your lessons.

Question 7

What if I miss a lesson?

Accepted Answer

If you are able to give us at least 24 hours notice that you are unable to attend a lesson we will do our best, depending on availability, to reschedule you to a more convenient time. This may mean joining a different group, or even having your lesson with a different teacher to normal.
If we are unable to reschedule your lesson we will provide the option of a voucher for the value of that lesson providing enough notice was given.
We will not be able to reschedule any session that you fail to attend, or cancel at less than 24 hours notice and in this case you will still be charged for your lesson.
If you are unable to attend the premises, e.g. self isolation or are away, but feel able to still have your lesson we will offer the opportunity to have your lesson online instead.  Usually this would still need to be at the same time as your normal lesson but please speak to us and we can explore options with you.

Question 8

Do lessons run in school holidays?

Accepted Answer

Sometimes. We are closed during all half-term holidays, and at Christmas. At Easter we close for two weeks, and in summer we open at the start and end of the holiday. We only close for a three week period in the summer to keep the gap between lessons as short as possible.  This closure allows us to perform maintenance on our premises and also run a variety of summer holiday clubs and activities.
We publish our schedule of teaching weeks annually each summer to help you plan ahead. This details all of the weeks when we are open, and which are holiday weeks.

Question 9

Can I have a trial lesson?

Accepted Answer

Experience tells us that one trial lesson is unlikely to be enough for you to decide whether the instrument, group and teacher are right for you. We operate on the first four lessons acting as a trial period, during which you can choose to cancel your lessons at any time. Should you decide to exercise this right, we will only make a charge for any lessons scheduled up to that point (including any scheduled within 24 hours of the time you give notice).

Frequently asked questions