We are very sorry but due to a fault on our phone line we will not be able to answer calls until at least Monday 20th September. The phone will ring at your end but not ours, we are not ignoring you!
We are very sorry for this and working with Openreach to get it fixed as soon as possible!
Please email us if you need to contact us, there are no problems with our internet luckily! :) firstname.lastname@example.org