Lesson Time Change

Please note the following conditions apply to lesson time changes.

Please ensure any conditions which apply are explained to the customer before submitting a change request.

 

  1. Lesson changes cannot be confirmed more than one week in advance. (The request can still be submitted but please explain to the client that we will be unable to confirm until one week before the requested date)
  2. Lessons cannot be rescheduled at less than 24 hours notice
  3. We are unable to carry lessons over from one week to the next. Any lessons that cannot be rescheduled within the same week will normally be lost
  4. Although we will do our best to accommodate lesson time changes, it will not always be possible. Any lessons we are unable to reschedule will usually be treated as a “missed lesson” and refunds will not normally be offered

 

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